Monday, 11 January 2016

A Review of Information and Communication Technology Enhanced Social Work Interventions

Volume 26, Issue 1, 1 January 2016, Pages 88-100

A Review of Information and Communication Technology Enhanced Social Work Interventions  (Article)

Department of Applied Social Sciences, City University of Hong Kong, Kowloon, Hong Kong

School of Social Work, University of Georgia, Athens, GA, United States


Information and communications technology (ICT) has impacted almost all
human service disciplines and currently is evolving in social work. This
study provides a systematic review of ICT-enhanced social work
interventions, with particular reference to their intervention fidelity
(IF), validity, and the role of ICT in the helping relationship process.
Method: We assessed specific articles published in journals classified
under the “Social Work” research area in the Social Science Citation
Index (SSCI; N = 17). Results: All studies that met specific criteria
indicated positive intervention outcomes, most of them were of “good” or
“fair” quality in terms of their validity, and almost all of them
upheld IF. However, there was room for improvement in the
conceptualization component of the ICT intervention application.
Conclusions: These ICT-enhanced intervention studies established a
foundation to enable unique practice insights to advance social work
practice knowledge. Additional practice and research in this area are
necessary in order to further our understanding about ICT and their use
in social work interventions. Implications are discussed and suggestions
are provided. © 2015, © The Author(s) 2015.

Author keywords

information and communication technology; interventions; systematic review

Indexed keywords

EMTREE medical terms: human; intervention study; social work; social work practice; systematic review; validity

ISSN: 10497315
Source Type: Journal
Original language: English

DOI: 10.1177/1049731515578884
Document Type: Article
Publisher: SAGE Publications Inc.

Scopus - Document details

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